Selling Rules in Plain English

Selling Rules in Plain English

The Seller Agreement is the binding document. This page is the same rules in plain English — twelve of them, each with the reason it exists. If the two ever seem to differ, the Agreement wins.

1. Sell only what’s yours to sell.

You created it, you own it, or you hold a license to sell it. Why: pirated goods come down immediately, repeat infringers lose their shop — and buyers are paying for the real thing.

2. Digital only.

If it ships in a box, it doesn’t belong here. Why: every product on MarketplacePlanet is an instant download. There is no shipping — ever.

3. Say exactly what’s inside.

File formats, versions, compatibility, and requirements — stated truthfully. Why: “not as described” is the number-one refund reason, and refunds come out of your balance.

4. The listed price is the price.

No bait-and-switch, no fake discounts, no surprise charges. Why: buyers — and their AI agents — compare on real numbers.

5. Your file must work on day one.

The deliverable is uploaded and downloadable at listing time, and stays available through the buyer’s 30-day download window. If it breaks, repair or replace it within 3 business days. Why: a broken file is an automatic refund under Buyer Protection.

6. Every listing is reviewed before it goes live.

Premoderation applies to everyone, and listings can be re-reviewed at any time. Why: review keeps junk off the shelves — which protects good sellers from competing with it.

7. Include a free sample and follow the listing standard.

Real file, “what’s inside” cover, free sample, “What’s included” checklist, hand-written Google fields, honest claims — the full standard is in List Products That Sell. Why: samples are how buyers judge quality; listings without them rarely sell.

8. Keep the conversation on-platform.

All buyer communication stays inside MarketplacePlanet messaging. Never solicit off-platform contact or off-platform payment. Why: on-platform threads are the evidence that lets us settle disputes fairly — for you as much as for the buyer.

9. Reply within 1 business day.

Why: buyers who hear back fast buy again — and unanswered buyers open disputes.

10. Never list prohibited items.

No pirated software, stolen keys or accounts, malware, infringing content, personal data, currency, supplements or medical products, nothing illegal — the full list is the Prohibited Items policy. Why: violations remove the listing; repeats end the shop.

11. Respect other people’s intellectual property.

Copyright and trademark included. We run a DMCA takedown process under the Terms of Service. Why: takedowns are fast, and repeat infringers are terminated.

12. Don’t game the system.

No fake reviews, no search or price manipulation, no diverting buyers off-platform to dodge fees. Why: the first offense is a warning; the second is termination.

Break these and the product comes down; serious or repeated violations end the account, as set out in the Seller Agreement. Gray area on a product? Email us before you list — see the Prohibited Items policy.


Questions: support@marketplaceplanet.com · MarketplacePlanet is operated by Oolae Inc.